Promotions

Price rules for the counter, such as RM2 off an item or 5% off when the customer buys three.

On this page

A promotion is a price rule for the counter: an item discount, a promo price, or a saving for buying more. An automatic one sets the price by itself when the item is rung up on the POS. When several apply, the cheapest price wins.

The list

Two promotions: RM2 off 10kg rice in November, and 5% off cooking oil when the customer buys three.

NEW: starts a new promotion.
A promotion: click it to open and change it.
Type: what kind of rule it is.
Validity: when it runs. always means no limit.
Mode: AUTO applies by itself; MANUAL never does.
Show inactive: lists switched-off promotions too.

Make a promotion

A new promotion: the code, the type, and when it runs.

Code: a short name, such as SUGAR-DEC. It cannot be changed later.
Type: the kind of rule. The line under it says what that type does.
Valid from and Valid to: the first and last day; empty means no limit.
Days of week: the days it runs. Add Time from and Time to for a happy hour.
Manual only: tick it and the promotion never applies by itself.
🛒 Basket List: the items it is for, and the reward.

In the menu, open Sell, then Promotions, and click NEW.
Key the Code and the Name, and pick the Type.
Set Valid from, Valid to and the Days of week.
Click 🛒 Basket List. Click + Reward and pick the item; for a "buy 3" rule, also click + Trigger, pick the item and key 3 in Qty.
Under Settings, key the reward, for example 10 in Reward — Discount %. Click Save.

To limit a promotion to some customers, add them on 👥 Filter Debtor. To stop one, open it, untick Active and click Save. The type cannot be changed once saved: make a new promotion instead.

If something goes wrong

"This promotion type needs at least one tier row.": on 🛒 Basket List, click + Add tier for each quantity step, then save.
The price did not change at the counter: check the dates, the days, Manual only, and that the item is on 🛒 Basket List.